So, what's the solution? Well, ever you are an ever adapting and clever Hood Hospital ER patient, the answer is to get even more specific. Such as the lady who checked herself and her three kids in for the upper respiratory infections they've all been nursing that week. I start triaging with the oldest of the kids, and this is seriously what she tells me: "yeah, well junior, he been coughing for like, two weeks steady, and when he cough, he cough like this green phlegm, and when he cough his heart hurts." YUP. His heart. Note patients, the bar has just been raised.
Me, to patient: "Point to where it hurts when you cough, sweetie."
Junior: "Here." (points to middle of chest)
"Okay then. Who's next?"
Natch, all four of them had heart pain in the middle of their chests whenever they coughed or took deep breaths. None of them had any medical history. Zero of them got EKGs. Sorry about the wait, folks. The ER beds are all full of people getting 5 hour cardiac workups as opposed to 15 minute flu discharges.